Lodging Dynamics
  • 12-Feb-2020 (MST)
  • Staybridge Suites - Omaha 80th & Dodge
  • Omaha, NE, USA
  • Base + Commission
  • Full Time

-Proactively contact prospective companies for groups and corporate business.

  • Work collaboratively with other hotel team members to ensure sales efforts are coordinated. ┬áBrainstorm with the team on how to generate new business, and maintain current business. Track all leads in SalesPro.
  • Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
  • Ensure business booked is within the hotel's goals. Close the best opportunities for each property based on market conditions and individual property needs.
  • Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Transfer accurate, complete, and timely information to property in accordance with brand standards.
  • Drive customer loyalty through excellent customer service throughout the sales process. Serve the customer by understanding their needs and recommending appropriate features and services that best meet their needs. Build and strengthen relationships with existing and new customers to enable future bookings.
  • Build and maintain strong working relationships with key internal and external stakeholders.
  • Understand Staybridge/IHG brand and company culture.
  • Follow up on opportunities uncovered by business development.
  • Implement process improvements and best practices.
  • Effectively leverage other Sales Office resources and administrative/support staff to achieve personal and team related revenue goals.
  • Establish clear expectations for customers and properties throughout the sales process.
  • Effectively resolves guest issues that arise as a result of the sales process.
  • Must have a reliable form of transportation
  • IHG/hotel experience is preferred but not required.
  • Perform other duties, as assigned, to meet business needs.
Lodging Dynamics
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