Lodging Dynamics
  • 20-Feb-2020 (MST)
  • Hilton Garden Inn - Billings
  • Billings, MT, USA
  • Full Time

Health, dental and life insurance plan, generous PTO, Hilton Team Member Travel discounts



  • Conduct outside sales calls, qualifying clients and meeting needs.  Primary focus is proactively selling to local and non-local companies coming to the area.
  • Establish and maintain close contact with top accounts, and target accounts, through appointments, phone calls, tours, correspondence, and business lunches. 
  • Qualify leads and prospects gained from cold calls, sales blitzes, and other sources.
  • Work closely with all hotel departments by communicating and coordinating all sales information.
  • Create and execute quarterly action plans (SMART) and bonus goals.
  • Attend and participate in weekly Sales Meetings as well as training seminars and other meetings as requested by management.
  • Develop and maintain rapport with competitor hotels, Convention and Visitors Bureau, Chamber of Commerce.
  • Participate in community activities, employee functions and guest events.
  • Attend company meetings as requested by General Manager.



  • Strong customer development and relationship management skills
  • Knowledge of property-specific business segments (e.g., group, catering, transient)
  • Knowledge of operations and associated challenges for all brands
  • Knowledge of all relative brands, cultures and strategies
  • Knowledge of contractual agreements and legal implications
  • Knowledge of food trends, food and beverage composition and menu planning
  • Knowledge of food and beverage forecasting and attrition (Catering focused)
  • Knowledge of need time strategy as developed by Revenue Management
  • Understands revenue management functions and account profitability
  • Financial management skills e.g., ability to analyze P&L statements; develop operating budgets, forecasting and capital expenditure planning
  • Effective decision making skills
  • Ability to influence others
  • Strong problem-solving skills
  • Good negotiation skills
  • Strong presentation and platform skills
  • Strong communication skills (verbal, listening, writing)
  • Strong organization skills
  • Knowledge of overall hotel operations as they affect department



  • High School Diploma or equivalent required; Bachelor's Degree preferred
  • Hospitality Management Degree beneficial 



  • Must dress and present oneself in a professional manner
  • Must have reliable transportation
  • At least one year competitive sales experience is mandatory; hospitality experience is a plus!     
Lodging Dynamics
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