Lodging Dynamics
  • 30-Mar-2021 to 29-Jun-2021 (MST)
  • Fairfield Inn by Marriott Lakewood
  • Lakewood, CO, USA
  • $16.00-$18.50
  • Hourly
  • Full Time

Health, Dental, and Vision insurance. Paid time off.


The Fairfield Inn & Suites Denver West Federal Center is 128 room select service hotel.

Responsibilities:

  • Provide accurate report of operations for the front desk
  • Able to carry out supervisory duties for any department under the Assistant General Manager (i.e. Front Desk, F&B, Housekeeping, etc.)
  • Review occupancy forecast to ensure staffing schedule is appropriate for the next three days.
  • Property log maintenance requests, guest requests, and guest complaints.
  • Develop a thorough knowledge of hotel staff, room locations room rates, amenities and selling strategies.
  • Handle safe deposits by guests per established procedures.
  • Keep lobby and desk area clean and presentable.
  • Have a thorough knowledge of emergency and security procedures.
  • Know how to clean guestrooms to standards.
  • Open and close shift, make cash drops.
  • Ensure all credit cards, cash and change funds are balanced throughout each shift.
  • Inform management of any guests or systems-related complaints or problems.
  • Communicate with incoming staff and management by logging pertinent information in the pass on log and conducting shift change meeting.
  • Properly communicate and log all maintenance needs.
  • Properly communicate and log lost and found inquiries.
  • Must wear proper uniform and nametag at all times in accordance with the Standards of Appearance.
  • Prepare daily deposits, comparing deposited monies to funds reported at desk, and resolve any discrepancies.
  • Complete weekly department scheduling based on forecasted occupancy due on each Wednesday of the week.
  • Must be able to cover any call-off shift as per proper chain of command.
  • Supervise all Food and Beverage department team members (servers, culinary, bartenders, bus attendants and other F&B service support) verifying that their workstations are stocked, neat and orderly.
  • Monitor cleanliness of work tables/area and walls of the appliances and equipment. Use designated and approved chemicals to ensure sanitary standards.
  • Ensure all staff members have completed certification requirements for the two departments for which responsibility is assigned.
  • Interview applicants. Recommend job offers. Facilitate orientation and train new associates. Conduct ongoing training to increase job knowledge and skill level.
  • Complete administrative duties, which include inventory, scheduling, payroll, etc
  • Properly open and close shift, make cash drops in accordance with proper cash handling procedures.
  • Ensure all equipment is maintained in accordance with service standards.
  • Work nights, weekends, and holidays as necessary.

Other information:

COMPETENCIES

  • Job Knowledge
  • Flexibility/Adaptability
  • Quality of Work
  • Perseverance
  • Quantity of Work
  • Organization Skills
  • Guest Focus/Customer Service
  • Effort
  • Reliability/Dependability
  • Judgment/Problem Solving
  • Motivation/Initiative
  • Cooperation/Teamwork

SKILLS

  • If responsible for F&B, become certified in Sanitation and Food Handling as required by state.

EDUCATION/EXPERIENCE

  • High school diploma

WORKING CONDITIONS

  • Lift, carry or otherwise move up to 10 lbs. regularly.
  • Lift, carry or otherwise move up to 50 lbs. occasionally with assistance.
  • Follow proper moving and lifting procedures
  • Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.
Lodging Dynamics
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