- 23-Oct-2022 to Until Filled (MST)
- The Charter Seattle
- Seattle, WA, USA
- 19.50-19.50 per hour
- Hourly
- Full Time
Full Health coverages, 401K, PTO, Hilton room discounts and more!
As a House Attendant you will be responsible for cleaning all hotel public areas and surrounding service areas of hotel in accordance to hotel standards in a timely manner to ensure the hotel meets brand and/or hotel standards at all times.
This position qualifies for $1,000 sign on bonus!
What you will be doing
- Maintain a clean work area at all times while ensuring superior and "spotless" guest service.
- Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
- Obtain soiled linens from guest carts and bring them to laundry and deliver clean linens to storage rooms as needed.
- On occasion assist Room Attendants with stripping guests rooms as needed.
- Collect garbage from Room Attendant carts. Adhere to brand standards regarding recycling practices if applicable.
- Assist with breakfast in the morning, including wiping down tables, and emptying garbage during this time.
- Assists in unloading deliveries and the proper storage of such.
- Plunge guest toilets and public area toilets as needed.
- Repair or fix any maintenance items within scope of experience including cleaning light fixtures and replacing light bulbs.
- Report all guest-borrowed items (ie. Irons/boards, hair dryers, etc) for safe return to designated area.
- Prepare utility cart for next day use.
- Report any maintenance problems to Engineering Department.
- Make sure all equipment is in good working order before use each day.
- Report and deliver lost & found items to the appropriate office/ department.
- Clean guest laundry washer/dryer, table, mop floor as needed.
- Help with excessive laundry when required.
- If this hotel has a shuttle, driving guests to and from the hotel may also be needed.
- Communicate changes in suite status with the Front Desk.
- Responsible for knowing hotel emergency procedures and ensuring emergency exits are clear at all times.
- Accommodate guest special requests courteously, including luggage and wheelchair assistance.
- Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.
- Other duties as assigned
Requirements
- One year experience in housekeeping, preferably in a hotel, resort or conference center.
- Ability to work and communicate effectively with team members and supervisors.
- Highly organized.
- Ability to maintain sanitation standards while also adhering to all OSHA and local health department rules and regulations.
- Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 50 pounds.
- Must be able to work any shift, weekends, holidays, etc. when needed.
- Strong Guest Service Skills
- Must have attention to detail and be customer service oriented.
- Ability to communicate satisfactorily with guests, management, and co-workers.
