Lodging Dynamics
  • 02-Jan-2019 to 03-Mar-2019 (MST)
  • Hampton Inn - Omaha West Dodge @ Old Mill
  • Omaha, NE, USA
  • Full Time

Job Description

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

 

Essential Job Functions

  • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with LDHG core values.
  • Screen job applicants, and hire new employees.

  • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.

  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Issue cleaning supplies and equipment to associates.
  • On occasion, clean rooms or assist staff with cleaning rooms.
  • Address associate performance and behavior concerns by either direct intervention with LDHG associates or through vendor.
  • Supervise laundry employees.
  • Prepare work schedules with anticipated occupancy to ensure proper staffing levels.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience or equivalent training required.
  • Previous supervisory responsibility preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching,kneeling, bending.
Lodging Dynamics
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